This page is fully transparent about how seriously we take your personal data. No hidden clauses, no fine print.
This Privacy Policy Describes in full how your personal information is handled when you use the btk1 platform.
Btk1 is a trusted online Sports Betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right. That's why our Privacy Policy Built on complete transparency — no complex legal jargon, everything explained in plain, simple English.
Our Website btk1.ws or using our mobile app, you agree to this Privacy Policy. If you do not agree with this policy, please stop using our platform and contact us to delete your account.
This policy should be read alongside our Terms & Conditions and Responsible Gaming These should be read together, as they complement one another.
Btk1 only collects information that is necessary to provide you with the best experience. We do not gather excessive or unnecessary data.
| Data Type | Details | Mandatory |
|---|---|---|
| Identity Information | Full Name, Date of Birth, National ID Number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad number, bank account details, transaction history | Yes |
| KYC Documents | Photo of NID/Passport/Driving License, Selfie | Yes |
| Device Information | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Gaming history, betting patterns, login timestamps | Automatic |
| Location Information | Approximate geographic location (IP-based only) | Automatic |
We never store your password directly. Passwords are always saved as encrypted hashes.
Btk1 collects information in several ways. You have the right to know about each method:
Every piece of information we collect from you is used for a specific purpose. btk1 never misuses your data.
Btk1 never sells your data to advertisers. Respecting your privacy is our top priority.
Btk1 uses cookies on its website to give you a better experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.
Btk1 uses industry-leading security technology to keep your information safe:
We will never ask for your password or OTP via email or message. If anyone claims to be from btk1 and requests this information, it is fraudulent — please Support know.
Btk1 does not retain your data longer than necessary. The retention periods for different types of information are listed below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Requirement |
| KYC Documents | 5 years after account closure | Fraud Prevention |
| Support Chat | 2 Years | Dispute Resolution |
| Log Files | 90 Days | Security Analytics |
| Marketing Consent | Until Consent is Withdrawn | Proof of Contact |
Once the designated retention period has ended, data is securely deleted or anonymized so that no individual can ever be identified from it again.
As a btk1 user, you have the following rights over your own information:
You can request access to the information we hold about you at any time.
Contact support to correct any inaccurate or outdated information. We'll act on it promptly.
Unless required by law, you may request that your data be deleted after your account is closed.
In certain circumstances, you can request that the processing of your data be temporarily put on hold.
You may request a copy of your data. We will provide it in a standard, commonly used format.
You may unsubscribe from promotional emails or SMS at any time.
To exercise any of your rights privacy@btk1.ws Email us at or visit our Help Center Contact us and we'll respond within 30 business days.
Protecting your privacy at btk1 is more than a policy — it's a core value.
Every transaction and piece of personal information is secured with 256-bit TLS encryption. No third party can access or read this data.
Btk1 never sells your personal information to advertisers or data brokers. Your data belongs to you alone.
Our systems are audited by independent security experts every three months. Any vulnerabilities found are addressed immediately.
Only staff members who genuinely need it for their work are permitted to access your data. All access is logged.
In the event of a data breach, we will notify affected users within 72 hours and take immediate action.
Our Privacy Policy is written in plain, simple English so every user understands exactly what happens with their data.
Btk1 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
Age is verified at registration and further confirmed during the KYC process. If we discover that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.
If a parent or guardian believes their child has created an account on btk1, please contact us immediately Help Center Contact Us.
Btk1 is strictly prohibited for users under 18. To learn more about responsible gaming, visit our Responsible Gaming page.
Btk1 may update this Privacy Policy from time to time. Changes may be driven by new regulations, business developments, or technological improvements.
We will notify you of any significant changes through the following methods:
Continuing to use the platform after any changes have taken effect will be considered your acceptance of the updated policy. Please check the "Last Updated" date at the top of the page from time to time.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team:
We take every request seriously and do our best to resolve it as quickly as possible. Protecting your privacy is our responsibility — and one we are always committed to upholding.